SELF SERVICE

QUESTIONS AND ANSWERS

Here you will find quick questions and answers to answer your questions.

PAYMENT METHODS

Payment methods:
Bank slip LINK
Credit Card up to 12x
TED Bank Deposit
PIX Electronic Transfer

Installment:

In 1x with interest of 1.69%
In up to 12 installments with interest of 17.99%

DELIVERY TIMES
ORDER STATUS

To track the status of your order, use the My Orders menu.
There you will have access to all orders already made and you will be able to follow the following steps:

Order awaiting payment confirmation;
Request under analysis;
Payment confirmed
Order delivered.

EXCHANGES AND RETURNS

The customer has up to 7 (seven) days to return the product, in its original packaging, sealed, without any alterations. If you have any questions, send an email to loveart.atelie@hotmail.com to receive guidance on return procedures.

ON ORDER

The product that is not in stock can be ordered. The production time is 5 to 14 working days. Confirm the available schedule to place your order.